Terms & Conditions
NEW BLUE SHOP POLICIES
1. Terms & Conditions
Introduction
Welcome to New Blue Shop, a family-owned business operating from General Bazar, Secunderabad. By accessing or using our website, you agree to the terms outlined below. Please read them carefully before making any purchase or engaging with our services.
General Use
By visiting or purchasing from this website, you acknowledge and agree that:
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You are at least 18 years of age or accessing the site under the supervision of a guardian.
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All information provided by you is accurate, current, and complete.
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You will not use the website for any unlawful or unauthorized purpose.
User Conduct and Submissions
As a visitor or registered user, you may share comments, reviews, or other content (“User Submissions”).
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You are solely responsible for your submissions and for ensuring that they do not violate any intellectual property or privacy rights.
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You grant New Blue Shop a limited, non-exclusive, royalty-free license to display and use your submissions for promotional or informational purposes.
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Any content found inappropriate, offensive, or in violation of applicable law may be removed at our discretion.
Intellectual Property
All images, designs, text, and materials available on this website are owned or licensed by New Blue Shop. Reproduction or redistribution of this content without written consent is prohibited.
Pricing & Availability
Prices listed on the website are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices, discontinue products, or update collections without prior notice.
Disclaimer of Warranty
All products and services are provided “as is” without warranties of any kind, either express or implied.
New Blue Shop does not guarantee uninterrupted service or error-free content and shall not be held liable for any damages arising from use of the website or products.
2. User Policy
Your Account
When creating an account or making a purchase:
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Keep your login details confidential.
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Notify us immediately if you suspect unauthorized access.
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We reserve the right to suspend or terminate accounts involved in misuse, fraud, or policy violations.
Prohibited Activities
You agree not to:
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Copy or redistribute website material without permission.
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Upload harmful, obscene, or misleading content.
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Use automated systems or bots to collect data from the site.
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Attempt to disrupt, hack, or damage website functionality.
3. Website Policy
Ownership of Content
All text, graphics, images, and trademarks appearing on this site belong exclusively to New Blue Shop or its licensors. Unauthorized reproduction or redistribution is strictly prohibited.
Use of Content
You may view, share, or reference website content solely for personal, non-commercial use. Any commercial use or duplication without written permission is not permitted.
Security
We employ standard security measures to safeguard customer data and prevent unauthorized access. However, users are responsible for ensuring safe browsing practices and for maintaining the confidentiality of login information.
4. Cancellation Policy
Order Cancellations
We understand that sometimes plans change.
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Orders can be cancelled before dispatch by contacting us via phone or email.
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Once an order has been shipped, it cannot be cancelled.
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A ₹1250 cancellation fee applies if an order is processed or packed for shipment.
To request a cancellation, please contact:
📞 +91 9398611875
📧 newblueshop12@gmail.com
5. Refund Policy
If you are dissatisfied with your order, you may request an exchange or inspection-based refund.
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Refund eligibility is determined after internal verification by our inspection team.
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The product must be unused, in its original condition and packaging.
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Approved refunds will be processed within a reasonable time frame to the original payment method.
Note: Refunds are available only in select cases after approval by the internal inspection team.
6. Shipping & Delivery Policy
Free Shipping on Online Payments
Customers who choose online payment (prepaid orders) will receive free delivery on all purchases.
Standard Shipping
For Cash on Delivery (COD) orders, standard delivery charges may apply.
We aim to dispatch all products within 2–5 business days, depending on location and availability. Delivery timelines may vary due to courier constraints or public holidays.
7. Privacy Policy
Information Collection
We collect information such as your name, contact details, address, and payment method to process orders and provide better service.
Use of Information
Collected data is used to:
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Fulfil and track your orders
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Improve our products and services
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Communicate promotional updates (with consent)
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Ensure secure transactions
Data Protection
Your personal information is handled with utmost care and confidentiality. We do not sell, rent, or share your data with third parties, except as required to fulfil an order or comply with law.
Cookies
Our website uses cookies to enhance user experience. You can disable cookies through your browser settings at any time.
Contact for Privacy Concerns
If you have questions regarding this policy, please contact us at:
📧 newblueshop12@gmail.com
8. Support & Contact
For order-related inquiries, assistance, or collaboration requests, please reach us at:
📞 +91 9398611875
📧 newblueshop12@gmail.com
📍 New Blue Shop, 1437 A, 1-6-93, General Bazar, Secunderabad, Hyderabad, Telangana – 500003
Our Social Handles:
9. Credits
We acknowledge the dedicated efforts of our entire team in bringing New Blue Shop to the digital world.
10. Thank You
Thank you for choosing New Blue Shop.
We remain committed to offering quality, transparency, and trust — just as we’ve done since 1975.